For Austria and Germany: You can use the return label enclosed with your order. In case there was no return label in your package, please request a label from the customer service team which will be e-mailed to you shortly after.
For France and the Netherlands: You will need to request a return label from the customer service team which will be e-mailed to you shortly after.
For other countries: You will need to return your order at your own cost. We recommend you use the same courier that delivered your order (DPD/UPS). Please send your return to the following address:

AlphaTauri GmbH
c/o PVS Fashion-Service GmbH
Walter-Tron-Straße 3
97437 Haßfurt
Germany

Please note: For customers returning products from outside the EU, a customs invoice needs to be included inside the package. UK customers can request a customs invoice from our customer service.